Read Light-in-the-Box Reviews (20):
Instead of a tee length dress received a short length dress.
ProsCan repeat the previous reviewer: the website (and pictures) LOOKS good and deceives customers .
ConsThe worst company I have ever dealt with. Not worth even 1 star.
I ordered a phone from this unprofessional company. When I looked at customers review on the internet it was overly positive which does not reflect the truth I had to deal with.
ConsHidden customs fee
No guarantee of quality
Customer service made to ensure return is not possible
Poor product quality
I bought two paints from Light in The Box. One is single framed at $50 and another one is set of 5 at $150 plus $30 shipping charge. Both of those paintings has lots of flaws in term of art and material quality is very very low. You can get much more better paintings from any USA shop in-store or online. The paintings from Light in the Box are very much photogenic, if you see on eyes directly it looks like bought from dollar store. LITB has return policy and you can return losing shipping charge and spending shipping charge to return that. There is no guarantee how much money you will get back. They also delayed to ship my order and they didnt give any compensation as mentioned.
ProsWebsite is lucrative
Paintings are very photogenic (that is the big trap)
Cons1. Very cheap quality 2. no online customer support /telephone number once make purchase 3. Fake review made by their employee as no review with less than 4 star 5. They do not follow their shipping policy for delay 5. Road side painter paints much better than their artist
Nice site. I usually purchase in websites from china like lightinthebox, comdress, milanoo and so on. The price is awesome!
They say that custom made dresses are not returnable. They do not write that all dresses are custom made. The confusion happens when you do not ask for customized measurements and they still consider the dress to be custom made. The dresses are made with cheap materials. ALL dresses are not returnable. Colors are not at all as they appear in their color chart.
ProsWhen they send you a crappy dress and don`t give you a refund, the dresses are not so expensive. This way you don`t loose a great deal of money. Some of their bridesmaids dresses can be used as a halloween costume.
ConsThey do not allow for returns, yet they do not make it clear that all dresses are not returnable. They do not have a phone number.
SCAM SCAM SCAM!!! Do not buy anything from this store. I ordered a dress from this store only to receive a defective dress that is not in the correct color. They don`t own the patterns which is obvious because the arm holes are not aligned and not big enough to fit over my slender frame. They will give you the run around when you ask for a return. Giving an address that they never receive mail at. If you value your money do not order anything from Light in the Box.
Consquality of merchandise
This is one of the worst companies I have ever order with. They steal your money and give you the worst items ever. The item either doesn`t fit...Ever!!!! Or it`s sooo fake that you would rather give to your dog to play with than use. I order a dress and a pair of shoes from them for a really good price of 200 dollars thinking I had just scored the best deal ever but when I saw the delivery time I realized it would never make it for my event. Feeling sick but knowing it was pointless to order a dress that I couldn`t wear I decided to cancel. Then that’s when everything went downhill. Why couldn`t canceling a dress and shoes be easy? They said it was because I paid for a `customized dress`.
I bough a 100.OO USD phone with them. Beside being complicate to use, I could not charge it after 5 months of services. Which means I had to buy another one in Switzerland when I was traveling. Sooo Not good.
ConsYou will lose your money. Better buy from some one who have a warranty, more if it is electronic goods.
Oh My.. Where to Begin? TERRIBLE, TERRIBLE site.. I am a HUGE daily deal site seeker and lover..was super stoked to have found lightinthebox.com I purchased a MP3 player.. First of all, it took almost a month and half to get here..and then when it did..it doesnt work, it`s cheap and horrible..and the serv they provide is even worse..Not heard back since..Have wrote reviews about my exp and they keep deleting..do yourself a favor, buy in the good ole USA
BROWSING THEIR WEBSITE I CAME ACROSS SOMETHING I LIKE . . . SO BEFORE PLACING THE ORDER I WANTED TO CONFIRM DELIVERY BEFORE CHRISTMAS . . . THEY HAVE NO PHONE NUMBER (SHOULD HAVE BEEN A SIGN) SO I STARTED A LIVE CHAT . . . THE GUY TOLD ME THAT IF I ORDER BEFORE THE 18TH DELIVERY IS BETWEEN THE 21ST AND 23RD . . . TODAY IS THE 22ND . . . I CALL DHL GAVE THEM THE TRACKING # AND THEY TOLD ME MY PACKAGE WAS JUST PICKED UP FOR DELIVERY ON THE 21ST AND ITS NOT SCHEDULE TO BE TO ME NOT UNTIL THE 24TH . . . NOW NO ONE CONTACTED ME FROM LIGHTINTHEBOX . . . WHEN I STARTED THE LIVE CHAT TODAY I`M BEING TOLD I WAS TOLD WRONG INFORMATION . . . NOW REMIND YOU I BEEN DOING THE LIVE CHAT SINCE THE 20TH AND
ConsTHEY WILL FOOL YOU
this retailer sold me a counterfeit Wii. This was confirmed today by Nintendo. The retailer will not stand by the issue. This has now been referred to the Federal Trade Commission. AVOID THIS RETAILER AT ALL COST.
Light In The Box Really Sucks!!! These people are scam artist! Some one needs to cut their little dicks off for stealing honest working Americans money. I feel so sorry for the person that lost $500.00. I ordered a dress and have yet to receive it. It has been almost a month now and to make it so bad!!!! You cant even contact them. Don`t do any business with this company. I guess this company has went from sending people the wrong merchandise to not sending anything at all! Don`t order nothing from them. This company is cursed!!!
i ordered from this company on the 7th, it is now the 23 and my order STILL HAS NOT SHIPPED!!! i have tried contacting them about getting my money back, and they keep pushing back my shipping date and tell me if they dont get it shipped by X date my money will be refunded!! IT STILL HAS NOT HAPPENED!!! on top of that i tried to get a phone number from this company to call them and THEY DO NOT contact their customers by phone....what the hell is that??? this is very suspicious to me. i finally got a hold of someone through the live service thing and was told my order was packaged on the 20th and `going` to ship today or tomorrow...im not holding my breath and im now out almost $500.00!
ProsNONE!!!!!!!!!!!!!!!!!!!! NONE AT ALL!!!!
ConsEVERYTHING ABOUT THIS COMPANY IS A CON!!!!
A variety of offers,
Terrible experience. The dress I received is nothing like what was pictured; the picture showed a stretch satin dress with beading. I received a dress with a non-stretch satin with a tacky lace overlay and sequins. There was a tear in the skirt area. Contacting the company is not possible as they are in China and list no phone numbers. The website has a live chat option that is only for pre-sales questions and cannot direct to a further source of communication. Sending emails grants you a generic macro-ed email response that has nothing to do with what you have asked/stated. Terrible experience.
These 5 star reviews MUST be fake. I ordered some speakers of their website. I chose the fastest method of shipment and therefore paid the most. It was supposed to be 3 days, it tooks over 3 weeks! When the products showed up 2 of 3 of them were already broken! I didnt expect to much in quality considering the price but they were broken upon arrival! I asked for a reshipment and they said sure no problem. Nothing showed up. I talk to their `online chat` where they just shrugged me off saying it was on its way (2 months later) I talked to them again and the girl said she had to go and gave me to another guy who directed me to another website. The price is NOT WORTH it to order from this comp
These guys are definitely scammers!
ProsA website that LOOKS good.
ConsNO RESPONSE AND DELAYING FOR FRAUD!